Problem Understood
(2)
After she had given me the number for Dermatology I asked her for a favor: a previous visit had concerned pain in my right knee and x-rays had been taken but I had seen only the frontal x-rays which revealed a bright spot in my right knee. I wanted to see the side x-ray (90 degrees) so that I might locate the problem in three dimensions. She went out of her way to show me those x-rays. Strangely there was no bright spot, but the side x-ray showed a sharp point on my right knee cap which explained the pain, which was centered in my knee cap.
Another reason for the request (boom) was that on that previous occasion I had been attended by a sort of trainee. I had made the appointment with a female (Presken, in fact) but had got this trainee who tried to impress me with his anatomy knowlege and almost injured my knee in the process of manipulating it. That visit was a disaster from the beginning: Presken had called in sick that day, and when the nurse told me 'he will be in shortly' I got upset, advising her that I had made an appointment with a female. The poor nurse then did a little investigation which revealed that Kaiser had attempted to contact me regarding Presken's problem but that nobody answered our phone. That squared with my experience (I NEVER answer the phone) and I hope I apologized to the little yum-yum.
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